RedTail is among the most comprehensive point of sale and business management applications for the North American SME. It is absolutely loaded with great features without compromizing security or operational efficiency. The following is a summary feature list.

Contact a RedTail sales representative if you have questions regarding features and functions for RedTail POS or any integration module.

Point of Sale

    • Selling Modes
      • 4 Customizable Selling Screens
      • Non-Touch Mode for Traditional Keyboard and Mouse Operation
      • Touch Mode
      • Flex Mode - Alternate Touch Selling Mode
      • Tablet Mode - Optimized for Microsoft Surface Windows Tablet
    • Screen/Console Lock For Unattended Stations
    • Integrated Access to Time Clock Module
    • Customers:
      • Search Free Customer Retrieval into QuickTouch Selling Screen
      • Customer Search & Retrieve
        • By Account Number, Company, Last Name, Phone Number
      • On The Fly Add New Customer
      • Quick Access to Customer Profile
      • Secured Quick Access to Customer Financial
      • Account Payments
      • Instant Customer History
      • Invoice Recalls
      • Invoice Email Option
      • Automatic Restrict Selling on Account When Over Credit Limit
    • Sales Transactions:
      • Configuration Free Bar Code Scanning
      • Ability to Print In House Bar Codes
      • Bundled Bar Code Scanning Fonts
      • Quick Search Inventory
      • Extensive Inventory Search
        • SKU, Description, Model Number, Keyword, Non Stock Products, In Stock Only,
        • Hotkey Assignment for Quick Search Menu
    • Customizable Selling Grid
      • Various Font Sizes
      • Drag & Drop Field Sizing
      • Display Options for SKU, UPC, Model Number, Description, Unit of Measure, Order QTY, Selling QTY, Backorder QTY, QTY Sold To Date, List Price, Discounted Price, Extended Price, Tender in Effect, Customer Tender Type, Rental Item Notification, Piece Count, Weight, Loyalty Points, Pass Info (w/Snap-In Module) , Line Comments
      • Colour customization
    • Integrated Sales Order Grid
      • Customer Sales Order Grid With Always On Visibility
      • Order Recall to Invoice Settlement
      • Multi View Order Status
      • Card View
      • Secure Cancel Sales Order Items
      • Secure Cancel of Sales Orders
      • Customizable Grid View
      • Integrated View For Online Orders
      • Segregated View For Online Orders
      • Colour Alert For Online Orders
      • Audio Alert For Online Orders
    • User Message Queue
      • Change Status Order View
    • Integrated Gift Card Processing
      • Single or Multi Card Activations, Reloads, Redemptions and Deactivations, Card Inquiries, Balance Transfers, Card Transfers
    • Extensive User Controls
      • Up to 45 Configurable Controls
      • Font Customization
      • Colour Customization
      • Sorting Customization
      • On The Fly Controls From Other Modules For Seamless POS Integration
    • Touch Menu
      • Up to 36 Main Menu Buttons for Selling Inventory
      • Font Customizable
      • Colour Customizable
      • Sorting Customizable
      • Customizable For Button Type
        • Direct SKU, Description Sub Menu, Size Sub Menu, Miscellaneous Menu
      • Auto Close Menu After Each Selected Item or Hold Open For Multiple Item Selling
    • Tender
      • Multiple Tender Methods
      • Split Tender
      • Integrated Gift Card Tendering
        • Partial or Full Amount of Sale
      • Customer Change Option
      • Display of Customer Change As Popup or in Customer Message Queue
      • On Screen Calculator
      • Foreign Currency
      • Change Computation in Both Domestic and Foreign Currency

Inventory:

  • Inventory Management by Unique SKU
  • Simplified or Detailed Inventory Profiles
  • Assign Multiple UPC Codes to a Single SKU
  • Model Number Associated
  • Extensive Inventory Search
  • SKU Trace
  • Stock Level Management
    • Min/Max Levels
    • Reorder Levels
  • Active & Inactive Inventory Item Status
  • 5 Level Pricing
    • Level 1 - List Price
    • Level 2-5 - Preset Discounts

Analytics:

  • Opening Screen Analytics
    • Sales, Gift Cards, Customers, Inventory, E-Coupons, Open Sessions, Active Promos, Suppliers, Accounting, & More
  • Dashboard
    • Multiple Dashboards for POS, Gift Card, Inventory, Accounting, Customers, Time Clock, Service Ticketing, Price Audits, & Security

RedTail Connect:

  • Multi Store Sales Consolidation for Franchises
  • Includes RedTail Connect: Flex Server for Franchise Central Server
  • Includes RedTail Connect: Pulse For Server at Each Franchisee Location
  • Automatic Sales Consolidation
  • Automatic Employee Time Clock Logs Consolidation
  • Manual Consolidation Option
  • Central Deployment Tools for Store Updates for Inventory, Invoice Messaging
  • Royalty Reporting

 

Customers:

  • Add New Customer
    • Detailed profiles
    • On The Fly Adding of New Customer via QuickTouch Selling Screen
  • Extensive Customer Search
  • Active & Inactive Customer Status
  • Document Distribution List
  • Email Distribution List
  • Customer Financial Management
  • Pre-Set 5 Level pricing
    • Pricing Level Corresponds to Assigned Item Pricing Levels For Automatic Customer Discounting at POS
  • Pricing Wizard
  • Markup/Markdown Pricing Wizard
  • Mass Inventory Updating Tools
  • Unit of Measure (UOM) Configuration
    • Default UOM for Ordering
    • Default UOM for Selling
  • CPQ Adjustment Utility
    • Cost Adjustments
    • Pricing Adjustment
    • Quantity Adjustments
      • Inventory Receiving Mode
      • Stock Check Mode
      • Physical Count Mode
  • Assigned Commissions
  • Inventory Pre-Pricing
    • Pre-Price in Advance to Auto Updating on Specified Live Date
  • Damaged Goods Tracking
  • Bar Coding & Price Tagging
  • Item Modifiers for Food & Beverage Snap-In Module
  • Change SKU Wizard
  • BIN Labels

Accounting:

  • General Ledger Chart of Accounts
  • Fiscal Year Configuration
  • General Ledger
  • GL Search
  • Accounts Receivable
  • Accounts Payable
  • A/P Reminders
  • Goods Received Notes (GRN)
  • Check Register
  • Check Run
  • Bank Transfer & Deposit
  • Undeposited Funds
  • Bank Reconciliation
  • Restrict Posting With Ability to Lock Months Within Current Fiscal Year
  • Customer History
  • Supplier History
  • Statement Run
  • Recall Statements
  • Statements for Email
  • Sales Tax Remittance Tracking
  • Year End Close
  • Financial Reporting
    • Trial Balance, Balance Sheet, Income Statement, GL
  • Customer Credit Limit Management

Time Clock:

  • Open Time Sheets
  • Close Time Sheets
  • Approved Time Sheets
  • Employee Wage Analysis
  • Secure Editing of Non Approved Time Logs
  • Reporting

Suppliers:

  • Supplier profiles
  • Active & Inactive Supplier Listing
  • Supplier Classification
  • Ability to Set Buying Groups
  • Supplier Financial Management

Service Ticketing:

  • Create New Service Tickets
  • Open Tickets
  • Closed Tickets
  • No Charge Tickets
  • Cancelled Tickets
  • Settled Tickets
  • Serialized Inventory Management
  • Service Reporting

Return Merchandise Authorization (RMA):

  • Generate RMA for Damaged Item Tracking
  • RMA Search
  • RMA Browse
  • Item Replacement Option
  • Item Rerun for Credit Option
  • Item Write-Off Option

Configuration:

  • Software Installer
    • Automated RedTailSQL Server Installer
    • Automated RedTail Workstation Installer
    • Customizable Station Login
    • 500+ System Configurable Defaults
    • 500+ Station Configurable Defaults
    • 500+ System
    • User Management
    • Password Management
    • Email Configuration
    • Event Logs
    • Security Management
      • 700+ Security Settings & Provisions
    • User Controlled Updates For Download