Electronic Cash Drawers

When it comes to choosing a cash drawer, there are many options. Cash drawers are classified as light duty, medium duty and heavy duty.  However, there are other options to consider.

The Business Environment:
Businesses that have low volume transactions can get along with a light or medium duty drawer. For those busier environments where high volume transactions are the norm, point of sale counters may require a heavy duty model. Heavy duty models stand up to a higher number of drawer kicks and slamming them closed.

Removable Coin Inserts:
Some drawers are made with a non removable insert where coin and bills go in to a fixed cash tray. If you have shifts where staff needs to cash out and change with other staff, then a removable coin insert may be preferred. This alleviates cash counting and balancing at the point of sale. Instead staff can remove the insert and go to a more secure place in the business to perform the cash out and balancing procedures. RedTail is built to allow for a new staff member to cash in allowing the previous user to cash out later - after the cash balancing is complete.

Lockable Coin Inserts:
Some model cash drawers have removable coin inserts that can accommodate a lock top to secure the coin tray for transport. This option provided added security when moving around the premises with cash.

Canadian vs US Cash Trays:
Canadian drawers may have a different number of cash slots and coin inserts. The United States have 1 dollar and 2 dollar bills while Canada has the loonie and toonie. Keep this in mind when choosing a drawer.

Stainless Steel Heavy Duty Model Cash Drawer w/Electronic Drawer Kick

Medium Duty Cash Drawer w/Electronic Drawer Kick

Removable Cash Tray Insert

Removable Coin Insert Only

Removable Cash Tray w/Locking Top

Connecting a Cash Drawer to a Receipt Printer for Electronic Drawer Kicking

Connect one end of the cash drawer interface cable to the DK (Drawer Kick) port in the printer. Note that some printers have multiple ports similar in appearance. It is important to make sure you are connecting to the printer's kick port. 

Connect the other end into the cash drawer. The cash drawer kick port is typically underneath or in the back of the drawer.

If using an Epson printer for the drawer connection, note the Epson interface cable has 2 different ends. One end contains an RJ11 (phone style) plug while the other end has the larger RJ4 5 plug.

Note the RJ11 end uses a 6 pin clip.

Click here to learn how to make an Epson interface cable

Most cash drawers come with the drawer kick cable

Configuring Your Drawer for Use With RedTail

Access your Station Configuration settings to configure your drawer for electronic kicking. Each printer uses drawer kick codes to send an electronic pulse to the drawer via the printer's DK (drawer kick) port. Regardless of whether or not you are printing, the electronic pulse passes through the cable connected to the cash drawer. The drawer's solenoid fires, releasing a metal locking tab and opens (kicks) the drawer.

RedTail pre-ships drawer kick codes for many common receipt printers. If your printer model is not listed in the configuration screen, choose a close matching model and perform a drawer kick test. You can also enter the drawer kick codes manually.

Note: The receipt printer must be online and ready to print. Paper outages and other types of printer errors will result in the printer failing to kick the drawer.