Technical support for all RedTail products is provided by our own in-house team based on annual support agreements (RSSA) or on a per call basis. POS hardware support for all equipment and peripherals purchased through RedTail POS Inc. is also included. Our partner, Breton Technologies, provides added technical assistance for non POS hardware, networking environments, and Internet and related services.
Hours of Operation
Monday - Friday 8:30AM to 4:30PM AST
Closed all Canadian Holidays
Support Provided during holiday hours to customers with an RSSA subscription.
Research & Development
Ongoing R&D Activity
- On Premise Point of Sale and Business Management Software
- Online Ordering and Secure E-Commerce
- Payment Integration with Canadian Payment Providers
- RedTail SecurePay
- RedTail Connect for Franchise Businesses