RedTail Help Centre
Technical support for all RedTail products is provided by our team based on annual support agreements (RSSA) or on a per call basis. POS hardware support for all equipment and peripherals purchased through RedTail POS Inc. is also included. Our partner, Breton Technologies, provides added technical assistance for non POS hardware, networking environments, and Internet and related services. We also work with IT vendors for a hassle free installation and ongoing support.
Latest Software Release
Express Installers
- RedTailSQL Server
- RedTail POS - Workstation & Integrated Modules
Operating Hours
Hours of Operation
Monday - Friday 8:30AM to 4:30PM AST
Closed all Canadian Holidays
Support is provided during holiday hours to customers with a RSSA subscription.
YouTube Self Help
Self Help
- How to videos to our YouTube channel
- How to make an Epson cash drawer interface cable
- Printing Barcodes with DYMO label printers
Download Centre
Software Downloads
- Pre-Requisite Software
- Previous Releases
- Related Software Drivers
RedTailSQL Server
Industrial Grade Back-End
- Current Releases
- End of Life
- Product Support
Research & Development
R&D Activity
- On Premise Point of Sale and Business Management Software
- Online Ordering Systems for Your Brick & Mortar Business
- Secure E-Commerce Integration
- Payment Integration w/Canadian Payment Providers
- RedTail SecurePay
- RedTail Click2Order
- RedTail Pulse